Communication & Conflict.
Conflict styles, personality traits and practical tools for challenging conversations, from internal teams through to client facing situations.
What this workshop covers
Communication & Conflict works through conflict styles and personality traits, then builds practical tools for challenging conversations, from internal team dynamics through to client facing situations.
How the session runs
- Conflict styles and personality traits identified and discussed
- Tools practised against real, challenging scenarios
- Application across internal and client facing conversations
What your team leaves with
- A clear read on their own and others’ conflict style
- Practical tools for the conversations they avoid most
- Confidence carrying those tools from the office to the client
This session includes:
- A downloadable resource to apply the learning
- Catering provided
- The signature Maximiser Quiz
- A prize for the quiz winner
Fold this session into a Workshop Plan and the sessions compound month after month. Build a plan in the library.
Book this session in
Tell us who it is for and where. We come back within one business day to confirm dates, numbers and the final program.
Communication & Conflict also runs inside a Workshop Plan, where the same sessions compound month after month at a committed rhythm, and every team member gains Efficiency HQ access.